Came back for a second visit in 2 years. Saw 2 members of staff on check in who were very pleasant, didn't see staff during our stay. Didn't use shower/toilet block so can't comment. We booked a serviced pitch, the chemical waste is no longer working, drains have collapsed apparently, if you need this facility then I would talk to the site, before arrival. We got £7 knocked from our balance because of this issue. Our biggest problem was the rat infestation. 5.30 6 o'clock every evening the rats would start running around. As soon as people started cooking on barbecues etc, out came the rats, it was disgusting. A couple on an opposite pitch to us fed the ducks constantly thus incouraging the rats. The pitch next to us had their bins raided one night and they also made a nest in the engine of their car. Staff need to put signs up asking campers NOT to feed the ducks, and/or tell people on check-in not to feed the ducks. We were told that staff are not allowed to put humane traps around, just put traps to get rid of the disgusting things!