We visited the site in order to visit the German Market at Birmingham. Staff were more than helpful in advising train times and information about the local area. We visited the site the weekend in Dec 2017 when the Country experienced the snow bomb. We could not tow our van home that weekend, and Ursula the Unicorn had to remain at the site. The staff were fantastic in supporting us and other campers who could not get off the site, and directing us to the local farm shop for the most amazing breakfast before our snow bound journey home on Sunday. A big thank you to all staff and we will be visiting again.