We came here purposely for the caravan show at the NEC and to also visit the Black Country Museum as this site is ideally situated for both. I knew from reading reviews posted, that one shower block was out of order but was hoping it had been fixed when we got there. It wasn't and we were informed it would not be fixed for a few weeks, why? We were also told by site staff that it was no use complaining to them as they had heard enough. The other shower block, 3 showers for both sexes, was closed from 10am to 11am whilst the out of order block was closed from 11 am until 12pm, why wasn't this timing changed over to allow for the extra use, I'm sure it wouldn't have made much of a problem. Both the site and it's facilities are beginning to show their age. I would have thought that as the site is so well used, an update is long overdue and urgently needed.