Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 4 of 5

Good for families

Emergency

We were on our way to visit a relative in Essex and had the unfortunate experience of having a malfunction with the clutch slave cylinder at the junction with the M6 toll road and the M42. It resulted in me having to call out Green Flag who diagnosed my clutch problem. We had to make a decision and we decided to see if we could get the car fixed which would entail an overnight stop somewhere. We frequently use Chapel Lane site and decided to give the site a ring to see if they could assist. Green Flag took us to the site and I have to say the staff at Chapel Lane went out of their way in helping us out, they were able to offer us a pitch near to the main entrance and on our (late) arrival welcomed us with 'open arms'. The following morning the staff member on reception assisted us in providing the name of a local garage who would be able to assist with the repairs and put our minds at rest, as far as continuing our stay if the repairs couldn't be carried out immediately. Because of the location near to the motorway we had good access to many repairers and we were able to facilitate the repairs at a clutch specialist. We use the site at least once a year to visit the NEC Caravan Show and we've always found the facilities to be very good, the staff members to be helpful and the location is great. You will not be disappointed if you visit the site and as a bonus there is a local farm shop which offers many fine wares and a nice cafe. called Beckets.
Caravanner

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