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Standards are dropping

Its about 3 years since we stayed at Burrs and oh my goodness standards have dropped!! This is no longer Club standard. The ladies toilets - there is a hand dryer above the radiator (possible design fault) the radiator is rusty and not just a little!! in one of the cubicles the hairdryer has been taped up!! A small thing in between cubicles dirt is starting to grow on the floor and between wash basins etc - deep clean required. My husband advised there were broken tiles in the gents. The older pitches are showing signs of wear, compared to the newer pitches. Price £142.00 5 nights this is too much for the standards. I will be taking this further. The club have wasted the members money on re-branding, when they should be looking at rusty radiators etc. The site is a great location and the wardens were nice. But the club must keep up the standards. We had already booked to return in June for an event, when we hope these problems have been rectified.
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Colin Napier replied on 12/01/2019 15:47

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Colin Napier

Motorhomer from Ayrshire

Posted on 12/01/2019 15:47

Why would someone rebook the site, if it’s as bad as they say.

 

me personally think people should enjoy there breaks more once they arrive rather than go about looking for faults, if there rust surely the warden has this under control and it will be repaired in due course.

ive never had a bad site yet, but I only use facilities for the purpose there for not sight seeing or inspecting under the cubicals.

chill out and enjoy your break

JVB66 replied on 13/01/2019 21:43

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JVB66

Caravanner from Hertfordshire

Posted on 13/01/2019 21:43

Hand dryer over a radiator,especially not knowing that some people do not shake the excess water off their hands before use TUT,TUT

And also not expecting some people to mistreat the hair dryers, Not Good 

When will some people not treat the shower cubicles the same as at home (how do tiles get broken)

Dirt growing ?

How old are the "older "pitches,

Nice staff ,what did they say when you  mentioned your observations?

Ps how was your stay ?

GJac replied on 19/01/2019 21:02

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GJac

Motorhomer

Posted on 19/01/2019 21:02

I've travelled a fair bit up and down the UK over the past couple of years.  I've found all the club sites offer great value for the cost of membership and site charges.  Considering the volume of visitors and vehicles which every site has to deal with, I think the facilities offered are first class.  The only problems I encounter come from fellow users - litter louts and those who don't know how to flush a toilet or what the shower mop is for.  Burrs is one of the busiest sites - I visit it twice a year and find it excellent.