This is our second trip to Burrs .Last time everything was fine.This time,well the following. We had positioned the caravan and were having a cup of tea before tackling the awning.The back of the van was level with the back of the pitch.Because we were erecting the awning i positioned the stake for our little dog 2 feet out from the back of the van.Only ten minutes later a warden came round the back of the van and told us to move it onto the hard standong part.Well,theres no way it would go into the ground there considering the pegs for the awning have to go in with a lump hammer.She said people might trip over it-what that close to our caravan.We noticed she singled out other dog owners for similar issues. Upon setting up we tried to go onto the internet to find out about walks.Nope-ineternet was down.It did come back on but there dont seem to be any repeaters for the far side of the site (close to the railway). To the toilets,the short path on the gents side was cordoned off. The Gents hand dryer was out of action One boiler was down so several showers and washing cubicles were cordoned off so the water would stretch further, Someone had let their dog mess right by the Ladies toilets. All these are rectifiable faults so come on Caravan Club-you have a reputation to uphold!A lot of commercial sites now have the same facilities so beware you dont want your member base jumping ship!