Burrs Country Park Club Campsite

Rated 5 of 5

Overall rating

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

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Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 3 of 5

Location

Rated 4 of 5

Good for families

A homely site

Didn't find the site easy to find due to heavy rain, dark skies, and traffic as we went through Bury itself though I made it make it without getting lost. On arrival, you have to stop, contact the wardens on the intercom, drive through the first barrier and then stop again to book in. I found the wardens always friendly and helpful - so much more pleasing to arrive in torrential rain and be greeted by friendliness and helpfulness. The weather meant that quite a few of the older hard standing pitches had puddles. I pitched up on the outer ring of pitches - great view of the railway but the wifi was pitiful (should be silver). Toilet block is being renovated - should be finished in a week or so. Plenty of walks from the site but given it rains frequently (take good waterproofs), you and the dog will probably come back muddied. Excellent motorhome service point. Site layout good. You can walk into Bury off road but take a good map or instructions. There is a good shopping centre, supermarkets, and the famous Bury Market. If going on the railway, the line into Bury and to Heywood is industrial; the line up to Rawtenstall is much more attractive. Despite heavy showers and strong winds rocking the van, I thoroughly enjoyed the bracing weather and my stay.

Thornsett

Reviewed on 13/11/2019 09:21

35 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Excellent in all areas

Our first visit in October/November was brilliant. We were met by lovely site staff who were very helpful. We found loads of local information and great recommendations from them. The facilities were spotless and warm (it was quite cold when we visited). The site is well laid out and the serviced pitch was excellent. We found the local pub (just outside the site) was good and an ideal place to meet other visitors. In the warmer weather there is ample room at each pitch to sit outside. Each pitch was gravel and ours was level, a few outfits needed levelling blocks. For those less mobile you could choose a pitch nearer to the toilets/laundry. There were plenty of water chemical points and recycling areas that were cleaned every morning. Highly recommended site which we will visit often there’s plenty of places to visit and a good base for visiting Bury Market and Manchester. We were sceptical seeing a poor review but quite honestly it couldn’t be more wrong.

DavidAnn19

Motorhomer

Reviewed on 08/11/2019 19:51

1 review

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Rollerteam2

Made a second visit to this site and really enjoyed the trip. Although we only live 30 minutes drive away the trip was very worthwhile. The site is well placed for local walks and the scenery is great. It is an excellent location for dog owners with loads of walks and the Brown Cow pub next to the site is possibly the most dog friendly we have visited. The facilities on site are clean and well maintained. We received a friendly welcome from the wardens. We will most certainly make a return visit.

Rollerteam2

Motorhomer

Reviewed on 28/10/2019 17:14

37 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 3 of 5

Good for families

First visit.

As newby campers, we were a bit concerned with the negative reviews about this site but having spent 3 nights there recently, we certainly have no complaints. We found the site and facilities very clean and well looked after and the staff very friendly and helpful. The location is very good but a little more info on the bus services would be helpful although taxis into Bury are inexpensive. We enjoyed our stay and will certainly revisit.

Phil Goddard

Campervanner

Reviewed on 19/10/2019 14:12

2 reviews

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Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 3 of 5

Good for families

Lovely site but .........

We love this site as it's so near the centre of Bury and yet has lovely walks in the Country Park. However, on our visit earlier this year with our two small dogs, two of the Wardens who we haven't seen in previous years were very rude to us. We put the caravan on our serviced pitch and put our dogs onto ropes at the back of the van (having walked them first). Immediately the lady warden rushed out of the office shouting "Put those dogs on ropes!". I told her that they were already on ropes, to which she replied - "well, make sure they aren't longer than we allow" - they weren't. As we were leaving the site, we mentioned to the male warden that the dog walk had been fouled twice and so we'd had to walk off the site, and he replied "Oh, I expect I'll get round to that sooner or later" in a voice that seemed to suggest that he didn't care either way! Also, since the site has expanded, the water pressure is dreadful. We paid for a service pitch, but it was a waste of money as the water was so slow. On our latest visit some months later, we found that the water pressure was still very poor - so poor in fact that it was a health and safety risk in the shower block as, when you washed your hair, the water ran straight down and you had to be careful not to burn your head on the hot water pipes when you tried to rinse the water out of your hair. On this visit, we only saw the very friendly wardens we had met in previous years. Unfortunately, we don't know their names.

Comment from the Club:

As you had not met these Wardens earlier in the year, and the summer site staff team have been on site for 2 years, we believe this would have been the winter site staff. I am sorry to learn you were unhappy with the service received. Our Site Staff are the face of the Club and providing excellent customer service is something that we always strive for. 

With regard to the water pressure, we apologise that you are unhappy with this and hope it will not stop you returning to the site.

We always welcome the opportunity to formally review any disappointing experience and we would ask that members send this in writing to us. Further details of our feedback, complaint and compliments procedure can be found on our website here: https://www.caravanclub.co.uk/contact/compliments-and-complaints/ 

millhon3891

Motorhomer

Reviewed on 14/10/2019 19:37

5 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 4 of 5

Good for families

Quiet site on the edge of suburbia

Our journey to the site was somewhat interesting, as our sat nav took us through a housing estate and we had to admit we were not convinced we were heading in the right direction, as signage was limited. The entrance to the site could be a challenge for some, as it goes through the local pub car park, The Brown Cow, it is also cobbled, so slippy in the wet. When we finally arrived on the site we had a friendly welcome from the staff on duty, who also provided some really useful information. There are lots of things to do and access to the steam railway is only a short walk away, the track is clearly visible at the back of the site. There is good access to country walks and to trails for mountain biking and relatively easy access to Bury. The site was well maintained, with plenty of room on the hardstanding pitches, the only negative would be that the shower and toilet facilities needed updating. However, at the time of writing I note that it looks like this is happening during November, so a return visit is on the cards to check these out.

JohnWat

Reviewed on 10/10/2019 08:08

1 review

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Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 2 of 5

Good for families

Great Location, needs some TLC and Wardens not helpful

Second visit - compared to last year site appears a bit neglected - weeds on pitches and toilet block ( which I understand is to get some some work done) has seen better days! Wardens need some training on customer service - they should remember that Members visit many sites and we know good friendly & helpful service when we get it (and when we don't!)

Buteman

Caravanner

Reviewed on 29/09/2019 17:10

21 reviews

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Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Nice site

Good site. Grumpy warden when I phoned up to explain that we were stuck in a load of traffic, (loads of accidents)he was very rude and told us to book somewhere else! We tried to do that whilst still trying to get here in time but had no joy. We arrived bang on 8pm. He was a bit grumpy but she was really nice. It took 4hrs to do a 2hr journey! We just walked in and said "don't care what pitch we need a drink" that seemed to sort any earlier grumpiness. The reason for the fewer marks for peace and quiet is because it has a railway line right by the site. This only has diesel and steam trains on during the day so fine for us but if you just want to be by your van all day you may or may not find it annoying. Great indoor market in Bury it just keeps on going. Says it's 1.5 miles from site but it doesn't feel like it. Would certainly return but for longer than a weekend. There is no need to go to Manchester in our opinion. Bury has it all!

Comment from the Club

Thanks for your review and I'm sorry you felt disappointed by the warden's advice on the phone. The reason for suggesting an alternative site for the night was to ensure you weren't without somewhere to stay that evening, should you have arrived after 8pm. The site doesn't have a late night arrivals area, and we understand that traffic can cause a stressful journey so we make this suggestion to try and take any pressure off aiming to arrive by a certain time. 

We're glad you enjoyed your stay and we'll look forward to welcoming you back to the site.

Reviewed on 14/09/2019 21:37

9 reviews

1 Helpful note

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 4 of 5

Good for families

Another excellent stop at Burrs

Had another weekend stop here in early September and once again, have nothing but praise for the site and everyone involved in running it! The location is excellent and I use my bike to tour around the area which has plenty to offer. Everyone is friendly and helpful and cannot be praised highly enough. Highly recommended!

Andylouch

Motorhomer

Reviewed on 10/09/2019 18:05

14 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 4 of 5

Good for families

Refurb needed

Just spent 6 nights on this site with grand kids, I was greeted from a friendly couple in the office. Yes I agree it is overpriced so not be returning better sites to go to. Clean shower block but in need for a refit very shabby. The following day I watched one of the wardens who was cutting the grass shout unprofessional at a old man who had parked his car on the grass this was disgusting to see I was 4 Caravan’s away but could hear every word not a very nice man and in my eyes a bully, not a people’s person and in the wrong job. A couple of days later the old man was telling my husband about it he told the warden not to shout at him.

 

Comment from the Club

Many thanks for the review. The site staff have been in touch as they work hard to ensure everyone has a wonderful time at their site and assist members where they can. The site staff was trying to stop the gentleman driver from driving his car and caravan onto the grass as he was sinking rapidly. The grass was very boggy after at least 3 weeks heavy rain. The Gentleman had a motormover so our site staff wanted to help him and ensure he did not put himself in a potentially dangerous postition.

 

annejcg

Caravanner

Reviewed on 24/08/2019 13:57

11 reviews

2 Helpful notes

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