Burrs Country Park Club Campsite

Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 3 of 5

Location

Rated 4 of 5

Good for families

No gravel!

We love this site and use it a lot for weekend breaks, as it’s only an hour from home. It’s great for our dog as it’s next to Burrs Country Park-so plenty of space to walk her. The Brown Cow pub next to the site has lovely food and wine is only £10 for any bottle. It’s about 30 mins walk to Bury market where you can buy the famous Bury black pudding and sausages. Our only grump is the standard pitches. Unless you book a fully serviced pitch you are lucky to have a pitch with gravel on it. We’ve noticed over the past 12 months the pitches gradually being depleted of gravel and over grown with clumps of grass and weeds. Especially the pitches to the left of the site close to the dog walking area. Our pitch was particularly bad this time as we arrived in the dark and didn’t notice how poor it was until the morning. It was just mud and puddles as it had rained during the night. I haven’t come across any other club sites where the pitches are so poorly maintained.

Response from the Club:

Many thanks for your review and we are so pleased that you love to stay at this site. Thank you also for your feedback regarding the gravel on pitches. We are pleased to advise we are working through topping up pitches for this season and work is due to start this week, weather dependent.

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Kagsy

Caravanner

Reviewed on 29/01/2020 10:28

4 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 3 of 5

Location

Rated 2 of 5

Good for families

Great Site

Good clean site and location, great pub just outside. 2nd visit in December but wont be returning any time soon, not very understanding during our last visit that had to be cut short due to issues with tow vehicle. Quite annoyed that reception had to confirm if RAC were allowed on site and then on leaving a day earlier, was immediately told there are no refunds despite not even asking for any. Sorry about poor review but still annoyed at the lack of empathy during a very stressful time trying to get car and caravan back home after a supposedly relaxing break, thank heavens for great friends.

19 replies

MX66

Caravanner from Lancashire

Reviewed on 02/01/2020 16:21

4 reviews

1 Helpful note

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Rated 4 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Always a warm welcome.

Burrs has the 'site full' sign up and, as a regular visitor, it's no surprise. It is a great site with plenty to do in the vicinity, but it is the wardens that make it such a great experience. Friendly and welcoming, they run a tight ship - stalwarts Linda and Peter deserve a special mention. Wishing the team a happy new year and looking forward to many happy returns.

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AlAviano

Motorhomer

Reviewed on 29/12/2019 13:29

1 review

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Rated 4 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

City break in a van

Visited this site for a 2 night stay and enjoyed the experience. The site is tucked away down a quiet lane but is close to everything you would ever need. On the first night we popped out to a local chippy for our dinner. We chose the direct footpath through the woods which was very wet but the shortest route and then walked back through the houses. Both ways were easy to find and took no more than 12 minutes from door to door. We also took a bus into town for the famed Bury market. The bus seemed expensive to me but then again I don’t use buses very often. We decided to get a Uber taxi back to the site from town and then wished we hadn’t bothered with the bus as the taxi was only £4.55 each way and dropped us off at the site entrance instead of a 10 minute walk away. Overall a great little site tucked away on the edge of town that is very open with few trees but also very secure. The wardens were really welcoming and friendly. Would definitely visit again.

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Tallbloke

Motorhomer

Reviewed on 14/11/2019 17:51

4 reviews

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Rated 4 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 3 of 5

Location

Rated 4 of 5

Good for families

A homely site

Didn't find the site easy to find due to heavy rain, dark skies, and traffic as we went through Bury itself though I made it make it without getting lost. On arrival, you have to stop, contact the wardens on the intercom, drive through the first barrier and then stop again to book in. I found the wardens always friendly and helpful - so much more pleasing to arrive in torrential rain and be greeted by friendliness and helpfulness. The weather meant that quite a few of the older hard standing pitches had puddles. I pitched up on the outer ring of pitches - great view of the railway but the wifi was pitiful (should be silver). Toilet block is being renovated - should be finished in a week or so. Plenty of walks from the site but given it rains frequently (take good waterproofs), you and the dog will probably come back muddied. Excellent motorhome service point. Site layout good. You can walk into Bury off road but take a good map or instructions. There is a good shopping centre, supermarkets, and the famous Bury Market. If going on the railway, the line into Bury and to Heywood is industrial; the line up to Rawtenstall is much more attractive. Despite heavy showers and strong winds rocking the van, I thoroughly enjoyed the bracing weather and my stay.

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Reviewed on 13/11/2019 09:21

35 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Excellent in all areas

Our first visit in October/November was brilliant. We were met by lovely site staff who were very helpful. We found loads of local information and great recommendations from them. The facilities were spotless and warm (it was quite cold when we visited). The site is well laid out and the serviced pitch was excellent. We found the local pub (just outside the site) was good and an ideal place to meet other visitors. In the warmer weather there is ample room at each pitch to sit outside. Each pitch was gravel and ours was level, a few outfits needed levelling blocks. For those less mobile you could choose a pitch nearer to the toilets/laundry. There were plenty of water chemical points and recycling areas that were cleaned every morning. Highly recommended site which we will visit often there’s plenty of places to visit and a good base for visiting Bury Market and Manchester. We were sceptical seeing a poor review but quite honestly it couldn’t be more wrong.

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DavidAnn19

Motorhomer

Reviewed on 08/11/2019 19:51

1 review

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Rollerteam2

Made a second visit to this site and really enjoyed the trip. Although we only live 30 minutes drive away the trip was very worthwhile. The site is well placed for local walks and the scenery is great. It is an excellent location for dog owners with loads of walks and the Brown Cow pub next to the site is possibly the most dog friendly we have visited. The facilities on site are clean and well maintained. We received a friendly welcome from the wardens. We will most certainly make a return visit.

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Rollerteam2

Motorhomer

Reviewed on 28/10/2019 17:14

37 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 3 of 5

Good for families

First visit.

As newby campers, we were a bit concerned with the negative reviews about this site but having spent 3 nights there recently, we certainly have no complaints. We found the site and facilities very clean and well looked after and the staff very friendly and helpful. The location is very good but a little more info on the bus services would be helpful although taxis into Bury are inexpensive. We enjoyed our stay and will certainly revisit.

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Phil Goddard

Campervanner

Reviewed on 19/10/2019 14:12

2 reviews

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Rated 4 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 3 of 5

Good for families

Lovely site but .........

We love this site as it's so near the centre of Bury and yet has lovely walks in the Country Park. However, on our visit earlier this year with our two small dogs, two of the Wardens who we haven't seen in previous years were very rude to us. We put the caravan on our serviced pitch and put our dogs onto ropes at the back of the van (having walked them first). Immediately the lady warden rushed out of the office shouting "Put those dogs on ropes!". I told her that they were already on ropes, to which she replied - "well, make sure they aren't longer than we allow" - they weren't. As we were leaving the site, we mentioned to the male warden that the dog walk had been fouled twice and so we'd had to walk off the site, and he replied "Oh, I expect I'll get round to that sooner or later" in a voice that seemed to suggest that he didn't care either way! Also, since the site has expanded, the water pressure is dreadful. We paid for a service pitch, but it was a waste of money as the water was so slow. On our latest visit some months later, we found that the water pressure was still very poor - so poor in fact that it was a health and safety risk in the shower block as, when you washed your hair, the water ran straight down and you had to be careful not to burn your head on the hot water pipes when you tried to rinse the water out of your hair. On this visit, we only saw the very friendly wardens we had met in previous years. Unfortunately, we don't know their names.

Comment from the Club:

As you had not met these Wardens earlier in the year, and the summer site staff team have been on site for 2 years, we believe this would have been the winter site staff. I am sorry to learn you were unhappy with the service received. Our Site Staff are the face of the Club and providing excellent customer service is something that we always strive for.

With regard to the water pressure, we apologise that you are unhappy with this and hope it will not stop you returning to the site.

We always welcome the opportunity to formally review any disappointing experience and we would ask that members send this in writing to us. Further details of our feedback, complaint and compliments procedure can be found on our website here: https://www.caravanclub.co.uk/contact/compliments-and-complaints/

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millhon3891

Motorhomer

Reviewed on 14/10/2019 19:37

5 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 4 of 5

Good for families

Quiet site on the edge of suburbia

Our journey to the site was somewhat interesting, as our sat nav took us through a housing estate and we had to admit we were not convinced we were heading in the right direction, as signage was limited. The entrance to the site could be a challenge for some, as it goes through the local pub car park, The Brown Cow, it is also cobbled, so slippy in the wet. When we finally arrived on the site we had a friendly welcome from the staff on duty, who also provided some really useful information. There are lots of things to do and access to the steam railway is only a short walk away, the track is clearly visible at the back of the site. There is good access to country walks and to trails for mountain biking and relatively easy access to Bury. The site was well maintained, with plenty of room on the hardstanding pitches, the only negative would be that the shower and toilet facilities needed updating. However, at the time of writing I note that it looks like this is happening during November, so a return visit is on the cards to check these out.

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JohnWat

Reviewed on 10/10/2019 08:08

1 review

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