The staff in reception are very helpful and pleasant. The location is perfect for us to visit our relations who live in Bourton & Swindon, so we use it quite often.  We initially could not get a serviced pitch as they were booked solid, but eventually after a number of phone calls we managed to get a cancellation.  The lady's I spoke to each time did not mind my repeated calls, in fact they encouraged them.  I paid off in the end.  We will be back.  One day we will have to go the the Animal park across the road to see the lions birds & monkeys we can hear roaring & screeching and no, that is not a complaint.