After leaving home at 4 30 am we arrived at site at 9 15.We unfortunately had not found any where to stop on way and we were in urgent need of toilet facilities. We were booked in for the night and called in to see if we could book in and just use toilets before going away and coming back later in the day.We were told we could book in but not park to use toilets.W have been members for 23 years and thought this unreasonable.I was very upset by this and would not have gone back to site if there had been other sites nearby.This incident marred my stay at what was otherwise a really nice site.