WIFI was supposed to be "SILVER" throughout the site. The only way we were able to get it was by tethering to my phone. We had family staying in a Glamp unit and 2 others in the tent area, no one could get to log on to the site WIFI over 4-5 days. This was using different laptops, Iplayers and a MAC. I even tried standing next to a mast without success. Other campers also complained about their lack of access logging on. As far as help from a member of staff it was our problem not his! We couldn't fault the the rest of the site, well kept and the facilities were very clean. We have been several times and will continue to do so.