This was our first ever night away in our motorhome. We told the warden on arrival & he said if we needed any help just to ask, he was a member of the club as well. We found our fully serviced pitch, plugged the electric in then realised we didn't have a hose to get the water in the van. We went back to the office but the warden just said because of health & safety he couldn't lend us a hose but he gave us a business card & said if we drove 10 minutes down the road to this shop we could buy a hose. We had some bottled water with us so we used that & walked into Brighton & bought some more. When we got back to the van we spoke to our neighbour & he filled us up & told us about the service points we could have used if the warden had told us about them. The actual site was lovely & in a good position. The new shower & toilet blocks were  really good. We will go back.