Very disappointed with our 5th visit to this site. We decided to make a short trip to Brighton as our 1st post lockdown motorhome trip. The booking in process was not what the Club had stated. A member of staff asked that my wife get out and queue to book in while I remained in the vehicle to move the motorhome as we moved up the queue. My wife had to wait Outside reception in 34 degrees of direct sunshine with no shade. Ridiculous! We were not informed of the toilet block Covid procedures, so had to ask at reception. The procedures clearly did not work. There were no wristbands in the jar even though there was nobody in the toilet block. The wristband jar contained no more that 1/4 of an inch of liquid and about half a dozen flies. All very hygienic!!! The pitch we selected backed on to trees. Under the trees was a number of pieces of rubbish, mainly plastic. Had obviously not been cleaned/checked for ages. We do accept that the staff have a tough job at the moment, but our experience was not what we expect from a Club site. Will not be going back!