Not very user friendly.
I would not recommend this site please read this: BRIGHTON CARAVAN CLUB SITE My mum and dad have been members of the caravan club for over 20 years. 3 months ago my dad suddenly passed away 3 days before they were due to go to Spain for 3 months. My mum had never driven the motorhome before but we took her away a couple of weeks ago and she did great. We encouraged her to go away again and she did last week I recommended going to a caravan club site and if she gets stuck with anything she could ask the wardens to help. She did great until Thursday morning she woke up let the dog out on the caravan club regulation 3m rope. She then noticed the fridge had stopped working. She tried several things but couldn't get it working. She called myself and I was trying to talk her through checking if the Electric had tripped or a breaker in the van had tripped I then tried to get her onto gas. By this time the dog was still outside and had done what dogs do first thing on my mums pitch.It's a border collie so it's not a huge accident. She had been out 10 minutes and mum went to clean it up. A little later the warden came and said there had been a complaint. Mum rang me rather upset. So I rang the wardens and tried to explain, mum had lost her husband this is her first solo trip. The fridge had stopped working etc and the accident had only been there a maximum 10 minutes. She said is you mum a member, I said yes for many years. Her reply was well she should know the rules. I said surely there are far worse things and she hung up on me. I rang back and thanked her for being so helpful she said you are being sarcastic and hung up. She then went to my mum and said she was reporting us. Then when mum left she said again you will be getting a letter. I am furious and the attitude of these people. Yes dog fouling is not nice but 10 minutes on your own pitch. It is about time this country started the customer with some respect, after all if it were not for them there would be no business.
Comment from the Club:
We are very sorry to read your comments about your stay. We take complaints very seriously and this issue will now be investigated through our official complaint channels at the Club.
Landlady
Reviewed on 02/07/2017 22:00
