BOOKING SYSTEM MYSTERY
THE NEW BOOKING SYSTEM Is a bit of a mystery for me. My wife and I visited the Bridlington Campsite several times last year so that speaks for itself, as far as the suitability of the site is concerned. But the new booking system was not really satisfactory. I booked the site a couple of weeks in advance and paid the required deposit — no problem.
When I reported to Reception on the due date and produced my card to settle the outstanding amount I was told the payment had already been taken. Apparently I should have ticked a small box on booking to say I would prefer to pay the outstanding amount on arrival.
No matter, that was ok, but on requesting a receipt for my payments I was told the campsite did not give receipts - I would receive an emailed receipt instead. Unfortunately no receipt has been emailed to me and on checking my previous bookings on the club website, there is no evidence that I ever made the trip at all in fact. The “previous bookings” page shows my last visit To the Blackpool Club Site made on 8th September, last year. I do like to keep track of my trips and need receipts. I think the Club should look-into the way the new system is operating.
Eta1400
Eta1400
Reviewed on 24/04/2023 19:21
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