Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Nice site but very rude warden!!

This review relates to our stay from 8th to 29th June. Firstly it’s a lovely site and very clean and well presented. That’s the good bit. This is the bad bit. Our stay was ruined by a very rude male warden which I have made subject of a complaint to the CAMC,. The incident left us feeling humiliated and anxious.The complaint was dealt with by the CAMC very quickly and I understand that the warden was spoken to. This was our first ever such complaint to the CAMC . My wife and I were very saddened however to read recent reviews,since then, that seem to confirm that the rudeness and disrespect to customers has not improved and actually seems to have worsened since our complaint was dealt with. There is clearly a culture of rudeness and verbal bullying by one or more of the wardens and it this is a situation that needs urgent action by the CAMC. We are paying customers and do not expect to be shouted at,humiliated or treated like we are an inconvenience to the staff. I have today contacted the CAMC regarding my previous complaint to highlight our concerns and to point out that matters have not improved and that I will take matters further via the President if need be. I would urge customers who have been the subject of rude and disrespectful behaviour to make a formal complaint to ensure that these problems are dealt with. Mr & Mrs Stuthridge Devon

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Simon 3566 replied on 10/08/2021 16:19

Posted on 10/08/2021 16:19

We stayed on this site from the 30th of july to the 9th of August and the wardens were nothing but helpful and accommodating I have read reviews of this site that mention rude wardens and lawnmowers going all the time well we experienced none of it . Not that it means it didn't happen 

royjohn312 replied on 16/08/2021 22:07

Posted on 16/08/2021 22:07

My husband and I were very interested in reading your review and totally agreed with your comments.  My review failed to say that my husband has COPD but, even without that knowledge, he should not have been treated in that way.  There are some really nice, brilliant wardens, eg Beechwood in York and Broadway in the Cotswolds, where we return on a regular basis, unlike Bridlington where we will not be returning  and we will have to find another site where we can take our two small grandchildren next year.