Great site but alas share some of the same gripes as others….
4th visit, lovely immaculately clean and well cared for site - cannot fault. Alas, looking at the other reviews, we share the views - as we also came a cropper several times with the less than customer focused wardens. Our main crime appeared to be that we had brought a small second car, being a family of 3 adults and a teenager - (said car stayed in the car park out of the way for the duration). Upon arrival, the second car was met with less than enthusiasm let’s put it that way, by the warden and we felt told off, even when we quickly unloaded it and immediately brought it back to the car park 10 mins after arriving, inconveniencing no one. We were met with sarcasm when jointly collecting the barrier pass and depositing the car into the car park. The day before we left, we were putting a few chairs into the second car - (still in the car park, it had not moved) and we were challenged by a warden bellowing across the car park ‘Do we know you are here’?!!!! I said I hope so as we’d been here for 5 days and going home the day after (can only assume they thought the second car was a visitor and we were pulling a ‘fast one’). The car had been sat unmoved in the same spot opposite the office all week with the pitch number in the window?? Surely a quick paperwork check would show that, rather then bellowing at guests. All in all we will come back, it’s lovely and we get being a warden must be a thankless task at times, but the customer service is sorely lacking.
smac02
Reviewed on 24/07/2021 18:55
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