Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 4 of 5

Good for families

lovely site but wifi quality is unacceptable

This is now our third stay on this lovely site, each time it is has been a pleasure to enjoy the immaculately clean and well maintained facilities and friendly and helpful staff, in a great location. So why have we given it such a poor overall rating? The wifi on previous visits has not been great but this morning, trying to connect to an important work meeting, it was catastrophically awful and in the end I had to abandon the call. Trying to get a connection is difficult and then very intermittent, with the connection dropping out every few minutes. The speed is glacial, downloading a newspaper for example takes forever. Then there is the problem of trying to connect via another device (eg when my wife needs to do something online) and the cumbersome process of logging out of one device and logging on via another, Often this just doesn't work, This is not a free service and to many of us reasonably fast wifi is as essential as electricity or running water. Imagine if the supply of either of these was as pitiful as the wifi signal here? There are technical solutions through 4G , satellite etc. I do think the Club needs to raise its game with wifi, especially as it is charging us for it. I paid an annual fee and doubt whether I will renew,
Motorhomer

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Hja replied on 12/09/2021 20:59

Posted on 12/09/2021 20:59

The site description does say Bronze wi fi and the handbook states this may mean speeds of only 1mb.  If wifi is crucial - why not install a mifi system in your van?

Kevin Blackburn replied on 13/09/2021 18:21

Posted on 13/09/2021 18:21

1 star review after 'third stay on this lovely site' - because of the Wifi! Unbelievable! Surely life has not come down to this, being all about the Wifi on a beautiful site with amazing views, fantastic canal towpath with access to the lovely town of Brecon, local pub, and amazing walks an cycles direct from the site. But the Wifi!! 

Dickdastardly1 replied on 13/09/2021 19:04

Posted on 13/09/2021 19:04

Hello "outinthesticks" the club has recently had fibre opitc installed with all the relevant equipment for the office computer system. The site is currently awaiting for an Air Angel engineer to connect/configure the guest wifi up to fibre optic standard. We do apologise about the poor performance and understand your frustration. However, the club is on the case and it should be resolved shortly. The Site Manager.