John and Kate couldn't have made us feel more welcomed on returning to our favourite site. Shortly after pitching we found our fridge wasn't working Kate went above and beyond to assist resolve the issue. Not only did she help get us in touch with a contact to come out to do the repairs, she offered to store our food so it wouldn't go off, as the repairs took a few days waiting for parts. A million thanks to the whole team for making our stay so enjoyable after a bumpy start. Had a brilliant week and will be back soon.