I've used this site for many years and seen some changes but now people are commenting on the late arrival been changed but to be fair they have had unwanted visitors so our safety is their main concern and to be fair to the previous comments it does explain in the "important notes" on the web that all people expecting to arrive after eight should contact the site and I was told to update my contact numbers so they could get hold of me which I did and it's always been the case in the book that if in the UK eight pm is the latest you can arrive and if you are coming into the UK please note your barrier card is no longer left so unless you contact the site or they are able to contact you while your abroad to give you the code there's not much they can do. These wardens do. A great job on the busiest site I know to,with 80/100 arrivals every day . Well done you all. Very well run site and clean and well kept thank you