Hi, we stayed at Blackhorse from the 24/08/16 - 26/08/16 (two nights) having previously stayed there on many occasion.  I was due back to work on the Friday night so I had to go home but my wife was interested in staying longer to make the most of the piece and quiet and also to spend a bit of time with her parents who were also staying there. On the Thursday night she inquired about availability of pitches so that she could extend her stay longer to which she was told there is none but check in the morning as there could be some cancellations. Unfortunately there were problems overnight which resulted in a power failure (not our fault). I went to the ask the warden about availability @ 09:00 were I was met by an abrupt lady who quite rudely told me that as she had no power she couldn't see and to come back in a couple of hours to check (this was awkward as I needed to get home in time to get some sleep before going to work in the evening). My wife then went to see the warden after 10:00 to ask the same question were she too was met with the same abruptness as myself, the wardens comments were I TOLD THE MAN EARLIER THAT I CANT SEE BEYOND SATURDAY WHICH IS FULL BUT THERE IS AVAILABILITY TONIGHT AND TO CHECK LATER, obviously this was not possible as I needed to get home. I know she wouldn't and didn't need to know our pernosal circumstances she also has my complete sympathy regarding the situation on site at the time due the power failure, but there was and is no need to be as abrupt and quite frankly as rude as she was.  This unfortunately made for a disappointing end to an enjoyable couple of days and cap it all there seemed to be pitch availability as my in-laws stayed longer and said that our pitch had remained vacant on the Friday and there were pitches available on the Saturday. Regards  Lloyd Frampton