Was recommended this site by some friends who visit the site regularly and it didn't disappoint. After reading one review on here, I was quite worried, but I have to say I don't who how anyone can class this site as soulless!! From the moment you arrive Andy and Troy make you feel so welcome. The floral displays around reception are beautiful, then when its dark the site comes alive even more with solar lights in the trees and planters. I particularly liked the innovative display of bottles. "Herb your shelf" which we used on several occasions was a great benefit. The welcome leaflet was full of helpful info about the site and local area, also including the fact that recycling is done at the end (guessing the previous reviewer didn't read that). We cannot wait to return. The Butchers Block at the Bluebell in Bearsted was excellent, and offers discount to members.