We rang the site during the day to say that we might be late. It was suggested that we might seek another site. We did arrive at 7.55 pm to be met with a surly member of staff. The check-in business and payment was done with the absolute minimum of conversation. This was in total contrast with our experience of other sites. The electrical connection required the plug to be twisted. We had not come across this before so had to do without mains hook up till the morning when our neighbour explained the procedure. I mentioned the problem in reception and was told it was not the standard procedure to inform campers of the issue. Alderstead was the only blot on our otherwise wonderful experience of club sites.