Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 4 of 5

Good for families

Falling standards

We have visited this site 3 to 4 times year over the past 7 years and have noticed recently that the normally high standard of the site is falling. The site is in an ideal location for visits to both family and London and open year round. The site is used by a wide cross section of people including a large use of seasonal pitches. We have noticed this year a change in the management and a general lack of the club rules being observed. This includes site speed limits and routes not being followed, parking in restricted places, children playing to toilets and laundry room late at night and dogs being taken into the toilets. In addition 3 of the female wc cubicles have been out order for at least 9 months. This becomes a problem when the second toilet block is shut over autumn/winter. With the heavy use of the toilet facility they should be inspected/tidied more than once a day. The club should review and act to bring the standard of this site up the expectation of its members. We always enjoy this peaceful site and look forward to future visits. The site management staff are always helpful and friendly and should be supported fully.
Caravanner

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JVB66 replied on 05/11/2022 11:34

Posted on 05/11/2022 11:34

Having stayed at Alderstead Heath site and cut our stay short because of what you describe, it is not conducive for the site staff to be put in the position of having to negotiate? with some of the"members" that are using that site