The staff throughout our stay were exceptionally friendly and helpful, answering all our queries and giving useful advice eg dog walking ideas, how to get to the nearest village, nice simple instructions for finding the nearest supermarket etc. Dog walking for miles directly next to the site, our dogs loved it and so did we. If you have dogs this is brilliant, as you don't have to use your car to get to great walks. The shower and toilet facilities in the block that was open (the other was being renovated), were spotlessly clean and the showers were all piping hot. The renovation work did not interfere with us, and as there was prior warning on the description we were expecting this, maybe others who found it annoying may have over looked this information in error when they were booking. We can't really comment on whether the site is good for families, as our children have flown the nest, but the play area looked clean and tidy. We agree that there are not many water points, but the site is not huge, so getting water was not arduous for us, but others may find this more problematic. We will definitely be returning.