Rated 4 of 5

Rated 1 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 3 of 5

Good for families

A huge disappointment

A difficult arrival due to access road resurfacing was met by an indifferent welcome by the warden at reception. Although we were told to avoid the coned pitches because they were going to be upgraded to serviced pitches, the warden didn't think to mention that work would start the following day at 8am! The Club is quick to e-mail you in advance of a stay and equally quick to ask for a review. Why could we not have been informed in advance of the access road resurfacing and the upgrading of pitches? If we had been so informed, we would have cancelled our booking. In the event, it really didn't matter that the workmen started at 8am because that is when the noisy motorbike next to us went off to work and a father on a nearby pitch took his children off to school. It never occurred to me that the Caravan Club had lowered its standards to such an extent as to provide a site for commuters to live. I thought it was providing sites for holiday makers.  The description of the site by the Club is misleading. No mention is made of the many pitches which are occupied by unoccupied caravans.  In addition, the site looks tired. The white curb edgings and road markings are long overdue a repaint. Why was the second toilet block closed in mid-April? It was not a happy stay.  We will definitely not be returning and will advise all our caravanning friends to give the site a miss.
Caravanner

Reviewed on

1 review

0 Helpful notes

Report this reviewer

Jenro replied on 28/05/2016 02:18

Posted on 28/05/2016 02:18

samatteroffactmiserableGrahamfromSffolktherewasmentionontheldersteadsiteinfoofconstrctionworkgoingonandhopeditwasnttoomchofaninconvenience.Wehavejsthadaverypleasantdaystherewehavealsobeentothissitemanytimesandalwaysfondthewardenscheerflandhelpfl.Yestherewasworkgoingonbtnotallthetimeandafterallitisdoneforthebenefitofallmembers.Howsadareyothatyocoldntmanagetoptpwithitforawhile.Howdaresomeonegoofftoworkandafathergoofftoschoolwithhischildren-whatwashethinkingImreallyhopingthatyorsocalledfriendswillnottakeanynoticeandcomeandseeforthemselvesthatthisisanattractivesiteplentytodointheareaandclosetotheattractionsofLondon.Isholdimaginethatthewardensaregladyowontberetrning-itsyorloss.