We have stayed at the Abbey Wood site many times over the last 15 years or so. The site is the best for access to London and, with the new Elizabeth Line, it is even easier. Located in the edge of a wood the surroundings are very relaxing and full of wildlife (particularly Ring Neck Parakeets). Staying there has given us many happy experiences in London that we would not have done otherwise. Our latest visit was for 11 nights from mid November. Here lies the problem: The shower blocks were cold. Having experienced the underfloor heating working at its best on previous occasions, it came a a big shock when it appeared that the heating was either broken or the thermostats set so low, it never came on. Having mentioned it to the wardens, we were never given a definitive reason as to why they were so cold. We know it is a very popular site, and we will continue to stay there however, the shower blocks are looking very 'tired and worn out' (and cold)