We have visited twice; we like London and our youngest just gave us our first Granchild! On our first visit I hurt my back lifting awkwardly (hospital job...). The staff were PROACTIVELY supportive, noticing my painful limp and keeping a respectful “eye on me” while wife saw “our” new baby - I certainly didn’t want her to be marooned with me. On our 2nd visit the staff insisted I didn’t “provoke “ my back and helping in a way that I felt OK about, i.e. joking and making sure I wasn’t embarrassed by not being able to “do my jobs”... They have been the best site staff among many good site staff over the years. For all the caravaners who WON’T injure themselves, this is still a great site! London is the draw but also give the Abbey Inn pub, with the Sourdough Pizza restaurant a try - with a Wednesday free film night and many other attractions we enjoyed our visits. The ambience is friendly, with smiles from the owners and what seemed to be local residents and commuters from the adjacent Station. We generally found folks pleasant, perhaps helped ‘cos we don’t “look down our noses” at anyone, anywhere. We prefer, as a couple, to “live and let live” without feeling superior to our fellows (come on: you know what I mean!). Book ahead and be chilled about which pitch you get - there’s no pre-choosing - all have their advantages. We are booked to come back in July for our third visit this year (and if Grandma has her way I don’t doubt we will be testing the Bailey heating and insulation during Autumn...).