Rated 4 of 5

Rated 5 of 5

Peace and tranquility

Rated 3 of 5

Access to local places of interest

Rated 5 of 5

Beauty of surroundings and scenery

Rated 1 of 5

Ease of arrival/welcome

SOFT, SLOPING GROUND AND STILL OVERBOOKING

This site is NOT SUITABLE for a big motor home. We arrived in wet conditions and were closely followed by another motor home, number 6! Nobody in at the farm so we tried to pitch. The ground was very soft and wet, with a 2-way slope. No flat spots at all and the hard stands were occupied by small camper vans. We needed our tall ramps but they cut into the grass under our weight and we slid off sideways, with one ramp getting trapped underneath. What a nightmare! At this point the other motor home left, wisely. My husband was lying on the grass in pouring rain trying to jack up the van when the farmer's son drove past and ignored us. I had to go and ask him for help and he admitted that there'd been trouble previously with large motor homes. Eventually managed to move onto a hard stand when camper van left and we'd had some drier weather. Even the hard stands sloped noticeably. We were accused of being inexperienced by a far from friendly Mrs Evans. No apology offered. We've driven 55,000 miles over 9 years, visited numerous CLs and NEVER been expected to pitch on such awful ground. Should it really matter how much experience a visitor has had? A responsible CL owner will know the limitations of their ground and be there to advise a suitable place to pitch. To add insult to injury, the toilet was up a dozen or so stone steps (through a junk room), the satellite leads didn't work, nor the code given for the wifi. A disgraceful set-up which the Club really needs to investigate.

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canterelle replied on 02/10/2021 22:20

Posted on 02/10/2021 22:20

Dear Luciemu! It would be helpful if you stuck to the truth in your reviews. We have been waiting for this one since you were threatening to leave a negative review from the day you arrived here in a foul mood. I’m the 'farmers son', who come over to help you set up within five minutes of you approaching me whilst I was cutting grass in a nearby field. I never ignored you and even brought my tool kit including a 10mm spanner as you instructed. I spent over an hour of my time trying to help you and your poor husband set up, without a single word of thanks from you. I even offered to help you find another site because I could tell whatever we did would not be enough for you. You arrived just after we had had a a day of light rain following a very dry spell which made the short grass a little slippery. Your husband, when he was allowed to speak, was lovely, and said you had managed on much worse sites in better climates both in the UK and abroad. I know our site isn’t perfectly level, but it is situated on a working farm, and as I explained at the time we are doing the best we can whilst trying to improve the facilities year on year. It is confusing however that considering we were such an awful place to stay, you still decided to pitch up for a full week. It’s a real shame you did since we actually had complaints from other guests about your attitude. It is worth saying also that you said some nasty things to my mother and declined to pay your bill fully before you left. Our CL is suitable for any sized caravan or motorhome as long as they are accompanied by reasonable people. We feel blessed to be able to welcome lovely people from all over to our CL, you however were an exception. I hope you take time to think about how you behaved at our site before inflicting your bad attitude on other CL owners and guests.