1 reply
Toplands replied on 23/06/2021 18:52
Posted on 23/06/2021 18:52
Thank you for your honest review. Having read it and taken it in I find your views totally understandable. We pride and indeed advertise our site as being quiet and peaceful. I am sorry you did not find it up to your, and indeed our, expectations. The family members concerned were informed that all site rules would apply to them as visitors to Toplands. It appears that they felt those rules did not strictly apply to them. We are a new site and we are still finding our way through the issues and potential problems that running a CL brings. I think your suggestion of booking the whole site if they wish to stay again is an excellent solution to prevent a similar problem in the future. This, of course, is after the event and I can only request that you contact me so that I can apologize in person.
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