Rated 4 of 5

Rated 4 of 5

Peace and tranquility

Rated 3 of 5

Access to local places of interest

Rated 4 of 5

Beauty of surroundings and scenery

Rated 1 of 5

Ease of arrival/welcome

Disappointed

The arrival sign upon arrival was obscured by bins, therefore as with the majority of CL's we opted for a pitch that seemed suitable,on the Upper level as the steep and narrow slope to the lower level and pitch layouts didn't appear ideal. ⁰ The manager Angelique hurried out with a checklist and instructed us to move to the lower level and said they were all allocated. Unusual we thought for a CL, but we could hardly argue. Her manner was unfriendly and brusque, no welcome in sight. We stayed for 3 nights and the plot we wanted remained empty throughout. The pitch is hard with small grit and a very narrow raised grass verge separating between pitches, so we were unable to erect our awning (which is ideal for the dogs). Anyway after many attempts we pitched (tiny turning circle made it very tricky). On the plus side, the hotel grounds are lovely and the restaurant is magnificent. Superb chef, the best thing about the place. After our meal we sat in the bar lounge, along with other guests and all we could hear were local farmers seriously swearing. We're not prudes by any means but after spending £160 on a meal and drinks we expected something more pleasant. Its a shame Angelique is not as bossy with the local drinkers. That said the building is decorated beautifully and it felt luxurious up to that point. On leaving our van scraped the ground on the steep slope and stabilising feet fell off. We went to find Angelique to mention this and her response was that nobody else has complained and we should have asked for the pitch we wanted. We did ask, and were told they were allocated. Other People on site said they were also told the same regarding allocation. Her response was unprofessional and argumentative. I hope there is no more damage to the underside of the van, which we won't know until we get it checked when we return home. Safe to say we won't be returning and have only written this to encourage the CAMC to inspect the pitches again, as it is not safe.
Caravanner

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