There was no welcome on arrival just our names on the arrivals board. We were especially disappointed with the shower in a small garden shed with just a wooden floor and a big step down into the shower apart from the shower tray everything was rough wood and did not appear particularly clean and just a small grubby cloth to wipe down the floor. We were also disappointed with the walks as there were no walks from the site except on narrow roads all the walks required a car journey to access. Mr Bell did speak to one of us the following morning and appeared very pleasant, however we had to leave earlier than we had booked and he said they didn't give refunds that we should read the terms and conditions, very difficult when you have not been given any. We did not ask for WiFi as there was a notice saying it was very slow someone we spoke to said they could not get on line. Most mobile phones don't work due to lack of signal. Would not return.