Peaceful and very pleasant site, just some electric issues
DavidW50
Reviewed on 24/05/2022 07:32
DavidW50
Reviewed on 24/05/2022 07:32
Posted on 15/07/2022 11:40
I was so disappointed to read the title of this review David which will no doubt have a detrimental impact on any potential future bookings for us. We work extremely hard to keep the site clean and tidy with the grass mowed neatly and grass cuttings picked up. After arriving in the afternoon and ringing to report the electric fault to me I immediately came over to investigate and was sincerely apologetic. We had only just had the electrician a few weeks earlier issuing our electrical certificate and no faults were found. I immediately called the electrician who came first thing the next morning and changed the socket.
You were without power for a maximum of an hour when you arrived (when you assumed it was the issue with your van and didn’t try the other sockets) and no more than that. I apologised profusely for this. When you decided to move your van to a different pitch the next day you found another socket not working which I wasn’t aware of and the electrician was immediately called out again. This is the first time in 10 years we have had any problems whatsoever with it but it was quickly resolved. The site does have extra sockets which were all in good working order. We work so hard to keep the site well maintained and are friendly and helpful so that caravanners can have a lovely stay. We haven’t had any reviews in a few years but we do have plenty of regulars who return time and time again - they just don’t write reviews! I’m pleased you had a pleasant stay but feel sad that you felt you had to highlight the small issue which was resolved straight away. We hope this doesn’t put off future guests as we really do have a super little site.
Follow