Having read previous reviews we were looking forward to a few days on this site. However the reality left a lot to be desired. When we arrived there were already 5 units on the site. This was not just someone staying an extra night as one left the following day and another took it's place. This was conscious over booking. Welcome was rushed and we were not shown, and never found, the shower. Had the potential to be a great site but first impressions count and we will not be going back.

Comment from the Community Manager

The CL Owner has been in touch as she would like to address your concerns. She is sorry that you are not enjoying your stay at Passage Farm, they work hard to welcome their guests around COVID restrictions and busy farming activities. I am afraid you were not shown showers as they don’t have any, that is a misprint in the Site handbook, and their own advertising clearly states there are no showers. We apologise for the misunderstanding. They had planned to put in showers, but COVID has rather slowed up the progress both in terms of planning and finance, hopefully its still a plan for 2021.With regards to 6 Vans, the matter has been passed to our CL Team. 

Finally, Rachel, the CL owner advised it has been a strange year for us all and we have all faced many different situations, we would love to see you back at Passage Farm in what will hopefully be “normal” circumstances.