We love CL sites and use them in preference to club sites. So it with sadness that I find myself writing this review. However, I genuinely felt that here was a business, for that is what it is, that has no interest in its customers at all. It seems as if the owners have taken a view that the location in a wonderful part of the country is all they need to provide. If it was possible to score 0 I would have done! The site is accessed via a half mile very potted and bumpy track made worse by heavy rain during our visit. The track then leads through the farm yard which is in constant use, as one would expect, by the farm equipment. As a consequence this area becomes a quagmire when wet. The CL would appear to be in the wrong field since one has to access it through the yard. The instructions state "pitch van and owner will cal"l; normal on many CLs except, in this case the owner did not call! Not a shred of interest in our wellbeing was evident. On day three it became obvious that the chemical loo emptying point was nearly overflowing. We rang the owner as, intially unbeknown to us, so too had the owners of the other two vans on site, with the first call made at lunchtime. All of us were put through to an answering machine. No communication came back to any of us that day. Next morning my wife and I walked to the farmhouse since the problem had not been attended to and we knew that we would have to leave if nothing was done. We were told that it would be sorted by lunchtime and to be fair it was. However, we had to do all the communicating! The owner even informed us that he did not know it needed pumping out! Unsurprising, when such little interest was shown in our stay. If the owner reads this I would give this advice. 1. Visit other CLs and find out how it is done! 2. Sort out the drive and access. 3. Welcome your guests and be a visible host. 4. Look after the facilities. We will not be back; the first time we have ever said this about any CL!