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Knat
Reviewed on 16/06/2015 19:38
Wood Farm is a great CL. We've stayed here numerous times, perfect for visiting Bristol, it's attractions and the surrounding area, or as a one night stop over when travelling further South or into Wales. Wood Farm is just a short way from the M4 and M5 junctions making it very accessible. The pitches are large allowing ample room for the Caravan, awning and car with hedges in between creating your own private space. The site is well maintained and each pitch has it's own electric hookup and access to fresh water. Each stay Mr Wood pops his head in just check everything is ok. All in all and nice pleasant place to be.
Tried to book here but owner very rude and unhelpful I was told on asking for a pitch im not near my computer so I will say no we don't have a pitch were full!!! unbelievable! There is a lovley site in Aust Newhouse Farm try this one instead much cheaper too lovley views.
Comment from The Club:-
Many thanks for taking the time to leave a review. The CL owners have been in touch as they want to address your concerns as they make every effort to ensure people have the best possible time on their site. The CL owners have a policy of answering the telephone at all times of the day and night in case of emergency. However, when you called around 10pm the CL owner was in bed asleep. The bookings are held online in their farm office and they were therefore unable to check availability. I understand that the CL owners offered to call you back in the morning but you declined this offer because of your work commitments. The CL owners apologise for any misunderstanding. As you will see from other reviews the owners always try to offer the best possible customer service and they are saddened to learn that they were not able to meet your expectations on this occasion. I hope this helps to address your concerns and thank you again for leaving a review.
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