My wife and I wanted to visit Ely Cathedral so searched the sites database and came upon Heatherbield. We submitted our enquiry and were amazed at the speed of response from Andy & Sylvia. In a very short time we were booked and ready to go! 2 days before leaving home an accident put our plans awry so I contacted Sylvia by e-mail explaining our problem. No problem says she - your revised dates work just as well. Found the camp site sign and turned into the driveway, to be greeted by one of the younger members of Sylvia's family who went to fetch mum. Sylvia made us feel really at home from the minute we met her and yes, she did offer to make us a cup of tea! Andy showed up up and between them they explained the site to us and one of their "junior assistants" went to open the gate for us. Everything was made so easy, from the pitch size - with electric and water - to an explanation of where to catch the bus into Ely. We've experienced good and not so good CL sites in the past. This one takes the Gold Medal. Thanks again to you both and we look forward to visiting you again