From the minute of arrival until the time of departure I must report that our hosts were so very helpful when required and left us totally alone when help was not required. The welcome introduction set us up for our stay over Xmas with a pack of interesting brochures to help us enjoy our stay the like of which we had never had before. The trouble is in leaving a glowing response is that we may not get on when we return in the Summer; that said it would be wrong of us not to let our fellow members know what a brilliant site Birch Hill is.... Enjoy, you will not be disappointed!