BOOKED FOR 4 NIGHTS STAYED FOR 3 NIGHTS
my son booked this site for us 6 months ago we had booked for 3 nights but added another a few days before going. on arrival we were greeted by the owners who appeared friendly. we were shown to our pitch and commenced to set up putting our awning up, my husband went to use the toilet and noticed little signs around stating NO GROUNDSHEETS ALLOWED even breathable ones he asked the owner who said it was correct, and he said it was in the cc book , we told him we only used the app or website and at that time it wasn't on that, . as my son had booked it i contacted him and he emailed the owner who told him we couldnt have our deposit back, but offered us a pitch in a large yard at the back of his property that was black stone like chippings, this wasnt suitable for our granddaughter to play and we couldn't safely see them playing on the grass from were we were sited. We started looking for another site , very hard on a busy bank holiday, we went for a drive around the area to check on a few and managed to find one. on our return the owners mood had altered greatly, he greeted us with the cc book showing no ground sheets again i said as it wasn't on the website we hadn't seen it and in all correspondence it hadn't been mentioned, he then said he wasn't putting up with the hassle from us ( at no point did we give him any we are not that type of people) he said we could have our deposit back and for him everyone could " bugger off " that weekend as he wasn't in the mood due to a bereavement i said i was sorry for his loss, but he must take it up with the club , he said we had to be off the site first thing the next morning. when we got up next morning after a disturbed night due to traffic noise from the busy round the grass in our awning was wet through due to heavy rain and all our things that we had put in it so us our 2 granddaughters and 3 dogs could sleep were wet. hardly suitable.
the dog walk nearby was out of the gate past a lay by full of buses which to get by you had to walk on to a busy road down to a village green I would hardly call this suitable especially if you have small children who like walking too.
the owner said loved his grass to to stay perfect green, the site was immaculate But as this is the case i suggest then the owner just has motor homes and caravans that don't use awnings .. This spoilt the beginning of our weekend , plus put pressure on both my husband and I due to having back problems putting our awning up and down the re erecting it elsewhere. would never stay here again
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