BlueVanMan replied on 05/05/2016 08:12
Posted on 05/05/2016 08:12
I see on this site many references to "The Sale of Goods Act" and felt it was time to correct this
This was a visionary piece of legislation when it was originally enacted in 1879 and in its various forms it has served the consumer well but it was replaced by The Consumer Rights Act 2015 which consolidates other consumer legislation in one place and for the first time sets out specific time limits in relation to consumers rights. There is a good summary available online from Which (free you dont need to be a member).
In very broad terms the concepts about quality fitness and description are retained but there is much new wording and clarification. The act applies to services as well e.g. garage repairs and there are some special rules about internet purchases.
The comment that a seller (not manufacturer) is liable does however remain a fundamental point. Many dealers/sellers just don't understand this and others use it to bounce a customer back and forth until the customer gets fed up and goes away.
BlueVanMan
Campervanner