Powrtouch mover repair

Dunclair replied on 30/10/2018 21:50

Posted on 30/10/2018 21:50

This post is only going to be useful to you if you have a reasonable amount of mechanical ability, basic electrics and the appropriated sockets, allan keys and other kit. You will also need plenty of cleaning cloths together with cleaning fluid and a tub of general purpose grease.

I have a series 4 mover on our van. It is a brilliant piece of kit but has just suffered a horrible event.

I was moving the van on site getting ready to leave. There was a dip in the hard standing of the sort that had never bothered the mover before. However, it seemed to get stuck, there were some intermittent jerks then an awful grinding, crunching noise. That side of the mover stopped working although I could hear the motor turning.

Reverting back to the old way, I got the van hitched up and we came home. I served a proper apprenticeship, which reveals my age, so after reviewing Powrtouch's very helpful website, I set about taking the mover apart.

Cutting to the chase, I found that there is a coupling between the electric motor and the primary (worm and wheel) gearbox. The coupling, which is made of aluminium with a rubber type shock absorber, had broken up.

I called Powrtouch and explained the situation - I needed a new coupling. No deal! You must buy the whole assembly at the very reasonable price (!) of £150. However, it was sort of hinted that golf buggies use the same kind of connector between motor and gearbox. I declined the offer of buying a new assembly and did a tinternet search for golf buggy couplings.I found one and bought it for a fiver on the chance that it would fit. It did - perfectly.

The next issue was to discover why the original had broken. From the conversation I had with Powrtouch, I got the impression that this happens not infrequently so it was important to discover the reason and prevent a repetition. The very simple answer is pure, old fashioned dirt. The bearings of the roller that contacts the tyre had become almost seized up with the ingress of years of dust and grit. When it was dismantled from the whole assembly, it was difficult to turn, I gave the bearings a good washing of lubricant which transformed it into a form of spinning top. I also noticed that there was quite a lot of small grit in the teeth of the secondary gears which wouldn't have helped. The combination of the two were obviously too much for my coupling.

So how does all of this help you? Get a tin of WD40 with a little straw thing that fits. Run the motor mover forwards and backwards (without actually engaging it to the wheel) whilst spraying at the ends of the roller. The idea is to flush out accumulated dirt and grit from the very simple bearings. Of course, be somewhat careful not to get WD40 on your tyre as it doesn't help their well-being or longevity.

Dismantling the mover is neither as simple or as clean as the Powrmover site suggests, but Percy Veerence and some agility is a big help if you call on his services. Remember lots of grease on the sliders when you reassemble!

I hope this helps someone. (Oh, if you think that I am wrong or want to talk about warranties, T and Cs or other negative comments, please keep them to yourself. The result will not help your self esteem.)

 

Hedgehurst replied on 01/11/2018 22:24

Posted on 01/11/2018 13:03 by ocsid

There will be a clamping system, together with an additional back stop clamp block that holds the mover to each chassis rail. These allow the mover rollers each to be set to the right distance from the tyres. Usually this is set by using a spacer wooded block between the roller and tyre.

It would be expected to reset the mover on tyre replacement, or if the mover gets knocked.

Edit: This should help:

http://www.powrtouch.com/pdf/Roller%20Gap%20Adjustment.pdf

Posted on 01/11/2018 22:24

Hey, that's very encouraging and useful looking! Thank you, Ocsid.

I sometimes wonder if being told  "It can't be serviced" means "it's a faff and I'd rather not get involved with doing the job"  !
As it is, this might even be one I could do myself.

ValDa replied on 02/11/2018 11:36

Posted on 02/11/2018 11:36

Thank you for this timely post, Dunclair.  Our Powrtouch mover has a problem in operating on one wheel (no tyre issues) and as a result the caravan can't be manoeuvred properly. We have just been in contact with a service engineer to ask if he could have a look at the van sometime next year (as it's stored in France - and he will service movers) and are waiting a reply, but I'll show your post to my OH and as he is very handy it may just solve the problem!  

 

MicknVal replied on 02/11/2018 19:56

Posted on 02/11/2018 19:56

We had a similar problem,when the near side did not en gage the tyre Rang powertouch told to wind on manually,this would reset the mechanism.Reset the hand set & everything worked o.k.we have had no problems since.

Hedgehurst replied on 04/11/2018 10:49

Posted on 02/11/2018 19:56 by MicknVal

We had a similar problem,when the near side did not en gage the tyre Rang powertouch told to wind on manually,this would reset the mechanism.Reset the hand set & everything worked o.k.we have had no problems since.

Posted on 04/11/2018 10:49

"wind on manually"... we evidently have an older model. Cranking on manually is the only possible way! smile

Cornersteady replied on 05/11/2018 07:43

Posted on 05/11/2018 07:43

just slightly off topic but I was reading some reviews of caravan sites last night in Practical Caravan and one of them states you have to have a mover fitted to be able to stay there! That's a new one on me.

dave the rave replied on 05/11/2018 11:42

Posted on 05/11/2018 07:43 by Cornersteady

just slightly off topic but I was reading some reviews of caravan sites last night in Practical Caravan and one of them states you have to have a mover fitted to be able to stay there! That's a new one on me.

Posted on 05/11/2018 11:42

I never believe everything that I read in the press.Especially practical caravan since their towbar investigation published in January 2000!

Cornersteady replied on 05/11/2018 13:04

Posted on 05/11/2018 11:42 by dave the rave

I never believe everything that I read in the press.Especially practical caravan since their towbar investigation published in January 2000!

Posted on 05/11/2018 13:04

Could well be lol, it's on page 41, Manor House Park.

Cornersteady replied on 05/11/2018 14:20

Posted on 05/11/2018 14:20

just checked out their website (out of interest)

NO REVERSING of caravans on pitches, motor movers must be used. Water butts and grey waste units must be placed on the tarmac or gravel - not on the lawns.

also non refundable deposits

 

EmilysDad replied on 05/11/2018 14:44

Posted on 05/11/2018 14:20 by Cornersteady

just checked out their website (out of interest)

NO REVERSING of caravans on pitches, motor movers must be used. Water butts and grey waste units must be placed on the tarmac or gravel - not on the lawns.

also non refundable deposits

 

Posted on 05/11/2018 14:44

I wonder what you're expected to do if you turn up & for some reason your battery isn't charged or there's a fault with your mover or like us a few years ago, as I hitched up, the jockey wheel leg fell apart ...... or you don't have a mover and hadn't read the small print. innocent 

Tammygirl replied on 05/11/2018 14:50

Posted on 05/11/2018 14:50

Its a f'w years ago now 7 to be exact but our Lunar caravan had an issue with the mover 'Powertouch' on our first site in France for many years, we engaged the mover and started to reverse it into position when we had a loud crunch type noise. OH checked it out, it was the outer casing of the roller, it had crumbled away. So no mover for the rest of our 4 week trip.

On return OH called Powertouch and explained what happened, they were very helpful and sent FOC a new set of metal rollers with instructions of how to replace them. Never had another problem with the mover, at the time of the problem the mover was on its 3rd van and not under warranty so great service from Powertouch.

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