Which recovery service?

Thanks again i will opt for mayday , am covered for the car with AA but will sign up with mayday before we take the van out ( its in storage and altho we bought it in september we havent been anywhere yet and am desperate to get out in it , we havent caravanned before or towed , so its all a bit new and nerveracking .......... And exciting of course!

Write your comments here...I think you've made the right choice, black caviar, in choosing Mayday. Good luck with your touring plans!

We have just gone with Saga as their European cover is not so restrictive in the time you spend out of the UK.

do Mayday let the dog travel with you?

do Mayday let the dog travel with you?

WIll a taxi driver let  a dog travel with you? It depends on the driver.

Mayday is Green Flag. Green Flag is subbed to individual garages. Individual  garages have individual drivers. It depends on the driver. 

When we broke down in France years ago the dogs stayed in the motorhome and we rode up front with the breakdown driver, simples.

thank you for the replies.

Day before yesterday I had to call out Mayday Green Flag because my 13 pin electric cable wasn't working. The rescue service arrived in about half an hour to fix it.

We had the misfortune to have to call ADAC in France last week, sadly we were very underwhelmed. 

We had the misfortune to have to call ADAC in France last week, sadly we were very underwhelmed. 

Can you please say why, so anyone interested can decide if it's important in their choice?

I assume like all providers (?) that a local service turned up as it was outside Germany? 

We had the misfortune to have to call ADAC in France last week, sadly we were very underwhelmed. 

Can you please say why, so anyone interested can decide if it's important in their choice?

I assume like all providers (?) that a local service turned up as it was outside Germany? 

Ok this what happened.......

 We caught the caravan wheel on a tight corner which forced the motor mover onto the wheel bringing us to a sudden and complete halt, no movement back or forwards.

We were partially blocking a busy junction but at least we got to use our new warning triangle.

We rang ADAC to inform them of our location and that we required assistance.  Even though we gave them our exact location (from the sat nav) they couldn't locate us and seemed to think we were on a motorway.  Advised us to look for orange telephone boxes at the side of the road!!

Ok our French language skills are poor but their English was severely lacking also.  Every phone call we made resulted in a different person dealing with us and only 1 person had good English.  

As the caravan wheel was jammed a simple recovery without first releasing the mover would have resulted in the caravan being dragged along the road. ADAC gave the impression that was our problem, luckily we got assistance from the local garage who finally assisted the OH in releasing the mover. ADAC breakdown truck arrived at this moment but was not required.

Maybe we were expecting too much of ADAC but we did expect them to provide some kind of roadside assistance and not simply a tow truck. The lack of good English did create a serious problem so we will no doubt return to Red Pennant next year. We do intend to contact Red Pennant to ask them what they would have done in the same situation.

So a very stressful morning, from our first call to ADAC to the breakdown truck arriving was about 2 and a half hours.