What's the most useful advice?

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best advice i got was from the first couple we got chatting to on our first trip to France.....get an ACSI card

With a caravan always check side to side level before unhitching from tow vehicle, front to back is easy,

With a motor caravan remember that most Sevel based conversions,sit nose down, so will nearly always need some form of leveling under the front wheels

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Hi Ro, I think the comments above just about cover all you would need to know to get started. It all depends of course on how 'deep' you want to go. Go too deep and you'll scare the living hell out of them, don't go deep enough and leave them ill equipped.I certainly think that the care of batteries and understanding what voltages you should have should be a priority. As Solar panels are being supplied by manufacturers now, some basic care of these?  The different types of gas cylinders, refillables and non refillables that are available now should have their place on a video. Brue mentions a good one- getting your van level- again, we have various methods now with Ramps, planks, jacks and Lock and Level. Show them and let them choose. Hope the family is well. 

For caravanners, Learn to reverse your outfit. Too often we see examples of poor quality reversing, both on-site and off-site. 

A training video on the principles of reversing is a good start.

But

Nothing improves your reversing skills better than Practice. Take your outfit to an Industrial estate or empty car park at the weekend and Practice Practice Practice. 

K

I like Brue's levelling advice too, worth mentioning that if you don't have a spirit level or an app that a glass of water is quite good as a stop gap! I also think there a plenty of videos out there and people should be encouraged to READ THE MANUAL!  Not wait till all else fails!  

I was in a caravan shop yesterday and the Miss Marple in me deduced a young couple with a baby were just beginning their journey which she confirmed and said "we don't know where to start".  I was about to say "with the Club and CT" when she was whisked away!  I think CT needs to be more widely promoted - the knowledge bank from people who Caravan and MH is VAST and I am surprised how many members I meet don't know about it.  

Not looked at any of YouTube videos mentioned above so don't if this may be covered there.  

Use of the correct designated areas for filling fresh water, empyting/rinsing waste water container & emptying/rinsing loo in order to avoid contamination of drinking water tap/area. 

Shouldn't all the old outdated and in some cases wrong advice be pruned before another layer of 'advice' is installed?

I would add to the useful information something about ensuring a motorhome is not overweight in total and on each axle. Also, something about how to deal with rattles, and more importantly, the importance of correctly loading a vehicle which you are inside. Rather than just lining up with a waste point, how about parking between the white lined car park bays to which can be added waste points. I would add width/width including wing mirrors and length to the height label.