Truma Ultrastore Water Heater failure

Rosie Rabbit replied on 03/08/2017 12:37

Posted on 03/08/2017 12:37

I am currently on a CL site no electric. Been using gas to heat my water, all fine until this morning. The red failure light keeps coming on - tank is full, no airlock and gas works OK everywhere else.

Am in a panic as I can't take it in anywhere as I am full time now in caravan for next year.

Do people come out and repair? Anybody any ideas as to what might be wrong? I have a Abbey Freestyle 470 SE 2001.

Bakers2 replied on 03/08/2017 12:46

Posted on 03/08/2017 12:46

Yes can get mobile repairers and engineers. Can help with problem sorry. Where are you? That way someone may be able to recommend a mobile person. Could try go ogling local to you repairers. Good luck.

Rosie Rabbit replied on 03/08/2017 12:52

Posted on 03/08/2017 12:52

Just north of Worthing, West Sussex. Thanks for getting back so quickly. Was thinking - should I drain it and refill it maybe something needs to be reset?

commeyras replied on 03/08/2017 13:15

Posted on 03/08/2017 13:15

Try S&G Caravan Services on 07842451805.  They are based in Lancing and are an 'Approved Mobile Workshop'.

Rosie Rabbit replied on 03/08/2017 13:27

Posted on 03/08/2017 13:27

 Thanks for that, have just called and left a message on their mobile. BTW did the drain and refill and nothing - I could hear it do a few fast clicks and then a deeper sounding click which was the failure light coming on. Grrr! Cold showers and me do not mix!!

KjellNN replied on 03/08/2017 14:27

Posted on 03/08/2017 14:27

Is your battery in good condition?  The battery is needed for the gas ignition, so if the voltage is too low the ignition may fail.

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook