Caravan Window Breakage

It will take more than likely over 2 weeks to get the replacement window to the repairer

Contact your ins company strait away,  I would think that you will probably have to do a temp repair yourself, as the lead time for a new window will depend on the make and year of your c/van as most windows tend to come from abroad,as there are so many types and sizes ,i do not think any stocks are kept,and New build vans will take priority at the manufacturers

For our only repair so far, luckily while at home, the window had to go in so they could take a mould off it, though ours is not a standard modern caravan. It took a couple of weeks.

I imagine a good roll of gaffer tape could be the best insurance meanwhile.

Definitely don’t expect an Auto Glass type of replacement. In Caravan world things take much, much longer. 

I have an Adria - bedroom window fell out (not in anyway was it Adria's

Fault)

Window cracked and lost part of acrylic as it had degraded- bodged it 

with gaffer tape - got it home and phoned CC insurance who just said get one ordered and send us the bill.

Took 2 weeks to arrive and was £347 plus £50 carriage  

Sent bill to insurers - cheque on my desk within 72 hours - couldn't have been happier .

Great service from CC insurance.

Never needed to replace whole window but did have all locks and catches prised off whilst stored at home in attempted theft luckily window not damaged. Last month whilst out on site in strong winds from Ophelia and Brian nearby caravan,s front window was damaged and temporary repair made with gaffer tape.

I have seen a more extensive temporary repair carried out to a missing window on site by using a sheet of plywood cut to just over size and placed on the outside. Held in place by drilling two holes through the plywood and using two wooden struts inside with two long bolts joining them and tightened to secure. Also can be used to effect a temporary repair if you lose or break a roof light.

You`ll most likely be waiting in terms of weeks to get a new window from most manufacturers. Carrying a roll of tape is a good insurance policy for a number of events which can happen with caravans.

Hi All

Well that's any eye opener! let's hope we never have to experience what some of you have gone through!

Cannot believe though that spares are not readily available from manufactures?if they sell the vans then like cars they should hold some stock to service the whole of the UK I would have thought? bit strange that one!

So already carry gaffer tape and now have loads of spare materiel with new winter cover so god forbid could always do a bog-it job with that until you can get to a dealer!

Which does beg another question? Does the repair have to be carried out by your dealer i.e in our case The Elldis dealer we brought it from? Or can it be carried out by any approved NCC workshop?

thanks for all the comments

Ansley & Jane

any NCC approved dealer should be able to repair any make of caravan, the question is would they want to. it come down to money as usual. if its a warranty repair most don't want to know because they have a difficult time getting the money from the manufacturers. its funny really as caravanning should be the easiest holiday to have, do what you want when you want but dealers and manufacturers seem to make it a little bit more difficult for us, unless you are one of the lucky ones that has never had a problem with anything to do with caravanning. just my opinion.

Welcome to the world of LVs, Gateway. The industry is a law unto itself.