Posted on 26/04/2017 11:39
We are new to caravanning. Got a brand new van 2 years ago, Swift Alpine 2. Didn't know it had to be serviced annually to keep the warranty and serviced by Swift approved dealers.
a) Is this correct?
b) Does this affect the selling price if book not stamped each year?
c) can we use Caravan Club approved dealers?
Posted on 27/04/2017 17:17 by SteveLCertainly the case with our Bailey. It clearly states the warranties both manufacturing and body shell integrity are dependant on an annual service being carried out, in line with the service plan for the van.
Just as an aside while checking this I noticed if you have bought a newish van, one that is still within the warranty period. You have to get Bailey to agree to the warranty transfer and pay them £35 admin.
Posted on 28/04/2017 19:37
SteveL ,re your last paragraph back in 2014 we bought a 2012 Bailey Orion . The dealer suggested i transferred the warranty , which I did , could well be the best £35 I've spent.Our van has just had it's service and they found a water ingress problem at the front.One phone call from them and Bailey have agreed to pick up the full tab for works done Happy Days 
1 person likes this
Posted on 28/04/2017 16:07 by crusaderGeof can I suggest you contacy swift and tell them that being new to caravanning you were unaware of the situation and if true tell them you were not made aware of it at the time of purchase and then see if they will make an allowance It may also help if you can give them a usage guide to date
Posted on 28/04/2017 19:45
I think like all manufacturers Swift will not be3 sympathetic and will not agree but it is worth a try before you have a problem. If they do not agree remember your rights at law and against any finance company and the dealer are far better than the guarantee anyway.
Posted on 29/04/2017 21:39
Blinkin eck ! Wouldnt you think the dealers would send a reminder that the new caravan they had sold them was due its first service , to maintain the warranty? Its rather like having a car and im always getting a reminder when its due a service:/. (Or due you think unscrupulous dealers would play on peoples ignorance , and then refuse to supply warranty work because the customer hasnt had the van serviced? .... Or am i being too cynical ? ) cheers mrs bc
Posted on 30/04/2017 21:33
I have never had a caravan serviced at a dealer, but I have never had a new caravan, once a year I get underneith and check everything, adjust the brakes, I even have one of those sprays your plumber uses when he services your boiler, I check all joints so I know everthing is in good condition and safe
Posted on 30/04/2017 21:33 by Lyke Wake ManI have never had a caravan serviced at a dealer, but I have never had a new caravan, once a year I get underneith and check everything, adjust the brakes, I even have one of those sprays your plumber uses when he services your boiler, I check all joints so I know everthing is in good condition and safe
not insured either?
Geof Benson
Caravanner