Del Sandy replied on 04/09/2017 19:14
Posted on 04/09/2017 19:14
Hi all, this is our first discussion topic and hopefully looking for some re-assurance!
We have just bought a Pegasus Verona 4, an early 2016 model, it is as new inside and out. We will be collecting it this Saturday and is a private sale.
We have all the caravan files and now have a few concerns;
1. The first service was carried out Oct 2016 by an independent company and looks very thorough and the current owners outlined how impressed they were with BW Caravans Ltd, Blandford Forum. We have spent some time reading the forum discussions which tend to indicate servicing has to be carried out only by a Bailey dealerships, is this correct?
2. On the first service the damp meter readings are constant between 12 & 14 all around the caravan. I know up to 15 is okay but being only one year old should it be so close to the 'further Investigation level' so soon?
3. Looking through the documents there is not a User Manual / Service book. The Current owners who bought this new have now outlined that they never received a User Manual / Service book and they have emailed to confirm the warranty will not be affected?
The validity of the warranty may now be in question; please could you put our minds at ease or give some advice on actions that should be taken?
Thanks
Derek and Sandra
Del Sandy
Caravanner