Janensteve replied on 13/06/2019 17:00
Posted on 13/06/2019 17:00
Hiya, we took the prudent step of ordering a Chausson Welcome 711 Travel Line with the leather trim in October 2018 and were given a delivery date of end of May 2019. Just in time for the 2019 touring season. We were then advised that we might receive delivery in time for 21st June, which has now been superseded by a further communication to say that the build has been re-scheduled to week 26/27, so expect vehicle in uk late july for delivery in august 2019. Reason for delay cited as "supplier issues".
Given that Brexit has yet to happen, we are somewhat taken aback by what appears to be a lack of effective systems and controls by the manufacturer to ensure that it has the parts in good time having had several months notice.
So my question is this, is this normal, is it worth negotiating a further discount for loss of enjoyment and are we within our rights to rescind the contract or insist on specific performance, or even delay registration at dvla until 1st Sept to get a "69" Plate ?
Janensteve
Campervanner