What are reviews for?

moulesy replied on 08/07/2019 21:42

Posted on 08/07/2019 21:42

I like reading reviews of both club sites and CLs. I like to know what folk think of the sites, the surroundings, local places of interest, activities (even occasionally shopping opportunities!) and places to eat. For CLs it's also useful to know about any access difficulties or what facilities are available and their standard.

But just lately reviews, particularly of club sites seem to have become little more than an opportunity to air grievances. If it's not having a go at the wardens  (usually prefaced by comments like "we were only 50 minutes early", "my dog was only off the lead twice" , "I only just drove over the grass when reversing my van") it's complaints about barking dogs, loud TVs etc.

Today we have a review which now stretches to 20 posts and, apart from a reference to it being "a lovely site " in the opening sentence of the OP, there's not a single word about the site itself.

Is this what reviews should be? Are there not more appropriate means of taking up issues which have happened on one's visit? When I read reviews, even of club sites on, for example, UKcampsite these grievances aren't aired.

So my question is as in the title "what are reviews for"? What do others think?

RedKite replied on 09/07/2019 17:52

Posted on 09/07/2019 17:52

The comments book on site is checked by the area manager and usually signed by them once all comments read.

We like to read the reviews on sites as we do not do Facebook, Twitter or Instagram.

cyberyacht replied on 09/07/2019 18:08

Posted on 09/07/2019 18:08

The last CL I stayed at had reviews, a couple of which had comments on the steepness of the access. Whilst relatively steep, it was not as vertiginous as the reviews implied. All reviews are subjective. One can just hope that the reviewer has something resembling a grasp on reality. 

JVB66 replied on 09/07/2019 18:20

Posted on 09/07/2019 18:20

The comments book in the information room here i noted had been signed by the regional manager last week, do not know what was said to site staff about some of the very inaccurate rants by some members?  comments

replied on 09/07/2019 18:27

Posted on 09/07/2019 18:20 by JVB66

The comments book in the information room here i noted had been signed by the regional manager last week, do not know what was said to site staff about some of the very inaccurate rants by some members?  comments

Posted on 09/07/2019 18:27

The user and all related content has been Deleted User

JVB66 replied on 09/07/2019 18:30

Posted on 09/07/2019 18:27 by

How do you know some of the comments were very inaccurate, were you there when the customers noted the problems?

Posted on 09/07/2019 18:30

Yes ,cool we arrived two days before the rants and one was about the area we are onwink

replied on 09/07/2019 18:48

Posted on 09/07/2019 18:30 by JVB66

Yes ,cool we arrived two days before the rants and one was about the area we are onwink

Posted on 09/07/2019 18:48

The user and all related content has been Deleted User

JVB66 replied on 09/07/2019 18:53

Posted on 09/07/2019 18:48 by

So just your opinion -v- a n other's.

Posted on 09/07/2019 18:53

Maybe that is the way you seem to see most problems? but then untill you actually witness as we did,  what the rant was about then we can comment cool

replied on 09/07/2019 19:58

Posted on 09/07/2019 18:53 by JVB66

Maybe that is the way you seem to see most problems? but then untill you actually witness as we did,  what the rant was about then we can comment cool

Posted on 09/07/2019 19:58

The user and all related content has been Deleted User

replied on 09/07/2019 19:59

Posted on 09/07/2019 19:59

Content has been removed.

moulesy replied on 09/07/2019 20:17

Posted on 09/07/2019 17:34 by DavidKlyne

Edit - interestingly, unless I'm missing something, that review and all the follow up seems to have been removed!

Currently just hidden to prevent further replies and  to give Rowena an opportunity to consider both the review and the associated comments.

David

Posted on 09/07/2019 20:17

Thank you for that information, David.

Best left hidden if you ask me! wink

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