Using Live Chat

harryb replied on 27/02/2018 10:01

Posted on 27/02/2018 10:01

Twice in the last 15 mins I have tried to use Live Chat and twice it has shut itself down. Most annoying after all the typing.

Anyone else had this problem

replied on 27/02/2018 10:03

Posted on 27/02/2018 10:03

Worked for me OK in the past.

Was it something you said? smile

Kennine replied on 27/02/2018 10:18

Posted on 27/02/2018 10:18

How unusual. CMC software not working properly, surprised

wink

harryb replied on 27/02/2018 10:49

Posted on 27/02/2018 10:18 by Kennine

How unusual. CMC software not working properly, surprised

wink

Posted on 27/02/2018 10:49

i gave up after the second time because I didn't have any faith in it being right. Like a lot of the site

harryb replied on 27/02/2018 11:58

Posted on 27/02/2018 11:58

Have just found out where the Live Chat disappeared to.

I have just closed down the internet and there they were, both chat boxes lying on my desk top.

That's something for IT to look into.

Wherenext replied on 09/03/2018 19:40

Posted on 09/03/2018 18:59 by JillwithaJay

I have the opposite problem in that it constantly pops up when I'm researching something but don't require assistance. 

Posted on 09/03/2018 19:40

Have you noticed that these live chat pop ups always seem to be stuck over the bit that you want to press?foot-in-mouth

PhilHeller replied on 15/03/2018 11:56

Posted on 15/03/2018 11:56

Had the misfortune to try and use this earlier in the week. Explained my problem and got a response totally ignoring what I was asking. Tried again and was deafened by the silent responsešŸ˜”

Simon100 replied on 15/03/2018 19:47

Posted on 15/03/2018 19:47

I used it last night from my tablet. I got an instant response but the person was unable to answer my question, referring me to the site managers and/or suggesting that I phone membership services today! Not sure what the point of a web chat service is if they can't answer a simple question about leaving your caravan unattended.

What was frustrating was the expectation that I would want to comment on the service after the chat had ended and the chat page highjacking my browser until I had made those comments.

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