Tutorial for uploading photos and video

RochelleCC replied on 15/12/2016 09:05

Posted on 15/12/2016 09:05

Hi everyone, 

As requested, I've created a tutorial video for those who would like some help uploading photo and video on Club Together. Feel free to use this thread to practice!

If you have any further questions please let me know smile

 

DavidKlyne replied on 01/08/2017 15:46

Posted on 01/08/2017 15:29 by Niamh01

Hi Rochelle

I am trying to add a profile picture which is the correct size (not too big), appears on my profile when opened but disappears once I try to update profile?

Thanks

Little Lamb

Posted on 01/08/2017 15:46

Are you using an Apple product? It seems people are having difficulty getting their profile picture accepted, I think a clash of systems. It would be interesting to know whether any progress on this problem. I will highlight to Rowena.

David

N1805 replied on 04/08/2017 08:31

Posted on 01/08/2017 15:29 by Niamh01

Hi Rochelle

I am trying to add a profile picture which is the correct size (not too big), appears on my profile when opened but disappears once I try to update profile?

Thanks

Little Lamb

Posted on 04/08/2017 08:31

I was advised on CT by someone to 1st clear my cache[history] on my laptop which seems to help.  Good luck.

brue replied on 04/08/2017 08:36

Posted on 04/08/2017 08:36

I had to click on adobe last time I changed my profile pic. It worked but took ages to appear. Not had to do this before.

N1805 replied on 04/08/2017 08:46

Posted on 04/08/2017 08:46

Innovative/artistic/recycling use of an old tyre into a swing. There were 3 each slightly different.  1 swing  being used by a little girl as we passed.

DSB replied on 07/08/2017 10:48

Posted on 07/08/2017 10:48

Sunset here last week.  First uploaded to FB and then downloaded to phone.  If you do it that way around it's another way of achieving an acceptable size for CT.

David

brue replied on 07/08/2017 11:02

Posted on 07/08/2017 11:02

On my android phone I resize to 800 pixels, this seems to work better than the 500 pixels I use on the laptop.

DSB replied on 07/08/2017 20:10

Posted on 07/08/2017 11:02 by brue

On my android phone I resize to 800 pixels, this seems to work better than the 500 pixels I use on the laptop.

Posted on 07/08/2017 20:10

I should just stick with what works for you, Brue.  The trouble is, it's probably going to vary from phone to phone, according to the spec of the phone camera.

David

RowenaBCAMC replied on 10/08/2017 11:53

Posted on 01/08/2017 15:29 by Niamh01

Hi Rochelle

I am trying to add a profile picture which is the correct size (not too big), appears on my profile when opened but disappears once I try to update profile?

Thanks

Little Lamb

Posted on 10/08/2017 11:53

Hello Little Lamb. I'm so sorry you are having issues with this. First try and clear your cache. If this doesn't work there is a known defect and I'm chasing our IT team for a resolution to this issue. In the meantime I sincerely apologise for the problems you have experienced.  

SteveL replied on 12/08/2017 08:23

Posted on 12/08/2017 08:23

Normally when I post photos I already have them in the photo directory on my pad, so reduce their size in an app and then add them by using, the Add Photo button and selecting photo library.

However, the other day I didn't have the photo I wanted so thought I would use the other option, (available on the Add Photos button), of Take Photo or Video. When pressed this as expected access the camera and lets you take a photo, then automatically tries to add it to the post. However, as it does not resize it you of course get the message that the file size must be under 500kb. I am a little confused as to why this option is available. Are there any devices capable of running CT (I say this as it won't run on my ancient Android phone) that are going to take pictures with file sizes less than 500kb? I would have thought it unlikely.

ps.  It also did not save the photo anywhere, so there was nothing to resize, if that was what is intended when using the option.

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